Company Profile

Amazon (NASDAQ: AMZN) is a multinational technology and e-commerce corporation which deals with various fields, such as online shopping, cloud-computing, digital streaming, and artificial intelligence. Amazon is a company that has been in operation since the year 1994 and it has managed to become one of the most influential corporations globally with operations spread across North America, Europe and Asia(Aversa et al., 2021) The company also sells a diverse variety of products in its online marketplace, such as electronics, clothing, household items, and digital services. Besides retail operations, Amazon Web Services (AWS) offers cloud computing services to businesses and is also a major contributor to the company’s revenue.

The customer-centered strategy of Amazon is the motivation behind its success due to its focus on convenience, competitive prices, and speed. The company employs cutting-edge data analytics and machine-learning algorithms to tailor customer experiences, streamline supply chain processes, and predict demand. It has a competitive advantage through its logistics network comprising warehouses, fulfillment centers, and last-mile delivery systems (Zhong, 2025). As a data-driven organization, Amazon is continually seeking new markets to grow. This discussion will examine the expansion opportunity into India, where business intelligence is employed to evaluate market opportunities, risks, and strategies.

Reference

Aversa, P., Haefliger, S., Hueller, F., & Reza, D. G. (2021). Customer complementarity in the digital space: Exploring Amazon’s business model diversification. Long Range Planning, Strategizing in a Digital World: Overcoming Cognitive Barriers, Reconfiguring Routines and Introducing New Organizational Forms, 54(5), 101985. https://doi.org/10.1016/j.lrp.2020.101985 Zhong, Z. (2025).

Analysis of Amazon’s Business Model. Advances in Economics, Management and Political Sciences, 175, 52–58. https://doi.org/10.54254/2754-1169/2025.21952


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